Excerpt from: ITIL
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| December 07, 2007 | | Get tips and tricks on getting IT process improvement from your investments | I used to live in Atlanta and it was fun to be there again this week and hear 6 informative presentations on IT process improvement.
I'd like to thank all the speakers for doing a great job and for all the people who attend the event! Email me directly to get the following slides: - “ROI in Product Development”
by Alan MacLamroc, CTO from CDC Software - “Developing an Effective Financial Justification -- Moving Beyond Level 1 Call Savings”
by Lee Cullom, Sales Executive from IT Prophets - “Business Service Automation Define: IT Aligned”
by Ken Dishman, Business Development VP from Opsware, an HP Company - “ITIL with a Twist”
by Terry Schwab, VP of Alliances from Solidcore - “Throwing Good Money after Bad”
by Steve Loftness, Partner at the Drapeau Group - “Service Catalog with a Kick”
by Andrew Kramer, Sales Executive from PMG
by Erin Swanson ESwanson@solidcore.com | | |
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