Excerpt from:  ITIL
.
December 07, 2007

Presentation Slides on IT Process Improvement

Get tips and tricks on getting IT process improvement from your investments

CDC Software Presentation on ROI DevelopmentI used to live in Atlanta and it was fun to be there again this week and hear 6 informative presentations on IT process improvement.

I'd like to thank all the speakers for doing a great job and for all the people who attend the event! 

Email me directly to get the following slides:

  1. “ROI in Product Development”
    by
    Alan MacLamroc, CTO from CDC Software
  2. “Developing an Effective Financial Justification -- Moving Beyond Level 1 Call Savings”
    by
    Lee Cullom, Sales Executive from IT Prophets
  3. “Business Service Automation Define:  IT Aligned”
    by
    Ken Dishman, Business Development VP from Opsware, an HP Company
  4. “ITIL with a Twist”
    by
    Terry Schwab, VP of Alliances from Solidcore
  5. “Throwing Good Money after Bad”
    by
    Steve Loftness, Partner at the Drapeau Group
  6. “Service Catalog with a Kick”
    by
    Andrew Kramer, Sales Executive from PMG

by
Erin Swanson
ESwanson@solidcore.com


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