Excerpt from: IT Service Availability
|
 |
| January 04, 2008 | | Practical guidance for managers on how to prepare for successful audits on change management systems | We’ve sponsored this ITCi white paper entitled, “IT Audit Checklist Series: Change Management”, as it’s a great read for all IT personal who are preparing for an audit of high-level processes. The guide also provides concrete tools that managers can use to ensure their audit experience and results are beneficial to both the IT department and to their company as a whole.
Some change management topics mentioned in the report include: - Project oversight, development, procurement, IT service testing, and IT operations;
- Guidance for management and auditors on supporting change management; and
- Ensuring continual improvement of change management efforts.
Email me directly for this 37 page guide written by George Spafford and Dan Swanson. by Erin Swanson Eswanson@solidcore.com | | |
|
|