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        <Description>&lt;p class="MsoPlainText"&gt;I agree with your premise that complexity and changes lead to (as you state) &amp;quot;downtime, slower performing applications, and longer time to resolution when problems occur.&amp;quot;&lt;span&gt;&amp;nbsp;&lt;/span&gt;Along your line of thought, there are &amp;quot;change management maturity&amp;quot; activities &amp;ndash; automating change management, regularly scheduling changes, adopting change management processes like ITIL , etc. that help companies limit the problems that changes cause in production.&lt;span&gt;&amp;nbsp;&lt;/span&gt;As complexity grows in IT Operations, this situation will become more challenging. For more information, see research on this topic at www.stacksafe.com/research&lt;/p&gt;&lt;p /&gt;</Description>
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